1. Parties, scope, and acceptance
This Agreement is between Gamtropy Co., Ltd. (遊戲熵股份有限公司, “Gamtropy,” “we,” or “us”) and the user. It applies to Game software published or licensable by Gamtropy that references this Agreement in the Game or on its distribution platform, together with accompanying content, documentation, updates, and patches (collectively, the “Game”).
The user must have a reasonable opportunity to review this Agreement before downloading, installing, accessing, or using a Game. Use of the Game constitutes acceptance. A user who does not agree must not install or use the Game and should follow the purchase platform’s rules and applicable law regarding cancellation or refunds.
Gamtropy advertising, Game rules, pricing information, and provisions required by mandatory law form part of this Agreement. Ambiguities are interpreted under applicable law and, where required, in favor of the consumer.
2. Limited license
Subject to compliance with this Agreement, platform terms, and applicable law, Gamtropy grants the user a limited, non-exclusive, non-sublicensable, non-transferable license that may be terminated under this Agreement. The license permits installation and use of a lawfully obtained copy of the Game on supported devices and platforms solely for personal, non-commercial entertainment.
This Agreement grants a right to use the Game and is not a sale of the Game or its intellectual property. Family sharing, backups, and cross-device use are governed by the rules of the platform providing those features.
3. Intellectual property
Game software, text, characters, settings, art, music, sound, trademarks, and other content are owned by Gamtropy, its partners, or licensors. All rights not expressly granted by the limited license are reserved.
4. Restrictions
- Do not reproduce, distribute, rent, sell, sublicense, make publicly available, or commercially exploit the Game without authorization.
- Do not reverse engineer, decompile, disassemble, adapt, or bypass technical protection, except where applicable law expressly permits the activity and does not permit contractual restriction.
- Do not use unauthorized modifications, cheats, automation, exploits, unauthorized servers, or other means to harm fairness, service security, or the rights of others.
- Do not remove rights notices, impersonate official content, or use the Game for unlawful, infringing, fraudulent, harassing, or otherwise improper activity.
5. Updates, maintenance, and online services
We may provide updates, patches, and content adjustments to maintain compatibility, security, balance, and service quality. Some updates may be required to continue using a feature.
Planned suspension of an online service for maintenance is announced in advance as required by applicable law and through the applicable Game notice method. Advance notice may not be possible for urgent, security-related, or non-attributable events. Where a paid service is unavailable for a cause attributable to Gamtropy, we provide repair, restoration, or reasonable compensation as required by law, platform rules, and the circumstances.
6. Accounts and third-party platforms
Games may be distributed through Google Play, the App Store, Steam, Nintendo Switch, or another platform. Mobile Games may use Play Games or Game Center accounts, and Steam Games may use Azure PlayFab accounts. Users must protect their platform accounts and authentication information and promptly notify the platform and Gamtropy of suspected unauthorized use.
Platform accounts, downloads, achievements, family sharing, and other platform functions are also governed by the platform’s terms and privacy policy. Where platform terms conflict with this Agreement, they control only to the extent required by that platform or mandatory law.
7. Player content and reports
Where a Game provides submissions, chat, or other player-content features, users must ensure that their content is lawful, does not infringe third-party rights, and does not contain malicious code, fraud, threats, hate, harassment, or other improper material.
For the duration of the relevant service, the user grants Gamtropy a non-exclusive, royalty-free license limited to what is necessary to provide, display, transmit, and administer the player content. The user retains their rights in that content. A Couch Detective contributor may delete a submission in the Game, and users may use the in-Game reporting feature. We may remove content or restrict a related function under the Game rules and the result of a report.
8. Privacy
We process Game crash records, platform or PlayFab account data, cloud saves, player submissions, reports, and advertising-related data as described in the Privacy Policy. Users may exercise personal-data rights through that Policy.
9. Purchases, payment, and refunds
The applicable transaction platform handles Game prices, in-app purchases, downloadable content, payment, tax, delivery, and refunds. Gamtropy does not directly collect payment or process refunds.
Refunds, cancellation, and other consumer rights are governed by platform rules, mandatory law in the transaction territory, and applicable Game notices. This Agreement does not limit or exclude a right that cannot lawfully be limited or excluded.
10. Termination and service cessation
A user may stop using a Game or terminate a related service through the methods provided by applicable law and the platform. If a user materially violates this Agreement or the Game rules, Gamtropy may provide notice to correct the violation, restrict a function, or terminate the license in accordance with applicable law. Serious violations that may lawfully be addressed immediately are excluded from the notice-to-cure requirement.
If Gamtropy ceases operation of a Game, it will provide advance notice as required by applicable law and platform rules and will address unused paid content, player data, and other legally required matters. After termination, the user must stop using and remove the Game through available platform functions. Intellectual property, liability, and dispute provisions that by their nature survive remain effective.
11. Service quality, liability, and statutory rights
Gamtropy uses reasonable measures consistent with current technical and professional standards to maintain the security and normal operation of the Game and systems it controls. Performance may differ by device, operating system, network, platform, or third-party service.
Gamtropy is responsible under applicable law for loss caused by a matter attributable to Gamtropy. This Agreement does not exclude or limit liability that cannot lawfully be excluded or limited and does not affect mandatory consumer rights.
12. Minors, governing law, and language
The Games are not primarily marketed to children or minors. A person with limited legal capacity must obtain consent from a parent or legal guardian before entering this Agreement or purchasing paid content, and a person without legal capacity must act through a legal representative. Platform age ratings and applicable child protection rules also apply.
This Agreement is governed by the laws of the Republic of China (Taiwan). A dispute is submitted to a court with jurisdiction under the Code of Civil Procedure and the Consumer Protection Act of Taiwan, without limiting any other jurisdiction available to a user under mandatory law.
If the Traditional Chinese and English versions differ, the Traditional Chinese version controls, except where mandatory law or a mandatory platform term requires otherwise.